Common questions, straight answers.
Everything you need to know about booking, our fleet, and our service standards across Temecula Valley.
- 5.0 on Google, 300+ reviews
- Serving Temecula Valley
- A Temecula Business of the Year
The fine print made simple
Clear, structured answers about booking, fleet features, and our service standards. Tap any question to read more.
Booking How do I book a ride?
Call 951-693-0242 or request a quote online. Real local experts answer the phone, confirm your vehicle and timeline, and lock in the reservation.
Pricing & Deposits How does pricing work?
Hourly rates for wine tours and nights out (3 to 4-hour minimums), flat rates for cruise-port transfers, and coordinated packages for weddings. A deposit reserves your date; the balance is due before the run.
Cancellation What's your cancellation policy?
We ask for as much notice as possible. Deposit and cancellation windows vary by vehicle and date, so call us and we’ll walk you through the specifics for your booking.
Wedding Logistics How do wedding-day logistics work?
We coordinate bridal-party transport, guest shuttles, and getaway cars on one managed timeline, from the rehearsal dinner through the morning-after brunch. See our Weddings page for packages.
Cruise Transfer How do cruise port transfers work?
Flat-rate private transfers to Long Beach, San Pedro, and San Diego ports. Choose drop-off only, or round-trip with a hold so your chauffeur is waiting when you dock. See Cruise Transfers.
The Speakeasy Party Bus Tell me about the Speakeasy Party Bus.
The valley’s only 35-passenger Speakeasy Party Bus: a vintage-saloon interior with a full bar, custom sound, and club lighting. Nothing else in the region does what it does.
Group Size & Vehicle Picks How do I choose the right vehicle for my group?
Tell us your headcount and the occasion and we’ll match the vehicle, from a 6-passenger Executive SUV to a 56-passenger coach, including the Speakeasy Party Bus. Browse the full Fleet.
Wine Country Logistics How do wine tour logistics work?
Private chauffeured tours of 4 to 6 hours. Pick your wineries or use one of our suggested itineraries; we handle routing, timing, and reservations. See Wine Tours.
Gratuity & Hidden Fees Are there any hidden fees?
None. Gratuity (20% suggested) plus a few extras like tolls, venue parking, and after-hours pickups (1 to 5 AM) are the only add-ons, and all are disclosed up front. See Rates.
Safety, Insurance & Licensing Are you licensed and insured?
Yes. California TCP-licensed (PSG 18673) and fully insured, with heavy-limit commercial liability coverage through Stryder Transportation.
Children & Car Seats Can children ride? Do you provide car seats?
Children are welcome. Please let us know their ages when booking so we can advise on car-seat requirements. Guests are responsible for bringing their own car seats, as we do not provide them.
Pets Can I bring my pet?
Service animals are always welcome. For other pets, call ahead so we can note it on your reservation.
Accessibility Do you accommodate accessibility needs?
Tell us your needs at booking and we’ll configure an appropriate vehicle and boarding plan for your group.
Alcohol on Board Can we drink on board?
Guests 21 and over may enjoy alcohol on board vehicles equipped for it; valid ID is required.
Smoking Policy Is smoking allowed?
All vehicles are non-smoking, including vaping, to keep every interior spotless for the next celebration.
Hours & After-Hours What are your hours? How do I reach you after hours?
Our team is available 24/7. Call 951-693-0242 anytime; after-hours pickups between 1 and 5 AM carry a surcharge.
Still have questions?
Our team is available 24/7 to clarify details and customize itinerary packages for your event.