Privacy Policy

1. Introduction

Temecula Valley Transportation, Inc., doing business as Temecula Limos (“Company,” “we,” “us,” or “our”), respects your privacy and is committed to protecting the personal information you provide when visiting temeculalimos.com (the “Website”), booking or using our transportation services, or otherwise interacting with us.

This Privacy Policy describes how we collect, use, disclose, store, and safeguard personal information in accordance with applicable federal and state privacy laws, including:

• The California Consumer Privacy Act (CCPA)
• The California Privacy Rights Act (CPRA)
• Other applicable United States state privacy laws
• The CAN-SPAM Act

By accessing or using our Website or services, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We collect information directly from you, automatically through your interaction with our Website, and from service providers who assist us.

Personal Identifiers

Your name, email address, phone number, mailing address, and billing address, along with any other information you submit through forms, quote requests, the booking process, or other communications.

Reservation and Trip Information

Details related to your reservation, including pickup and drop off addresses, service dates and times, passenger counts, vehicle selection, itinerary and stops, flight or cruise details, special requests, invoices, payment confirmations, and trip history.

Payment Information

Payments are processed by third party payment processors and our booking platform. We do not store complete payment card numbers on our systems. We may retain limited details such as the card type, the last four digits, and a record of the transaction.

Communications Data

Records of emails, chat communications, customer support interactions, call logs, and voicemail messages.

Device and Technical Information

When you visit our Website we may automatically collect your IP address, browser type, device type, operating system, referring URLs, pages viewed, and interaction data.

Marketing and Analytics Information

Information collected through cookies, tracking pixels, analytics tools, and advertising platforms used to measure traffic and marketing performance.

3. How We Use Personal Information

We use personal information for legitimate business purposes, including:

• Providing chauffeured transportation and related services
• Preparing quotes and confirming reservations
• Dispatching vehicles and coordinating with chauffeurs
• Sending reservation confirmations and service updates
• Processing payments, deposits, and any applicable fees
• Responding to inquiries or support requests
• Improving Website functionality and user experience
• Conducting marketing and advertising activities
• Complying with legal, insurance, and regulatory obligations
• Preventing fraud or unauthorized activity

4. How We Communicate With You

We use the contact details you provide to coordinate your reservation. Specifically:

• We email your confirmation and quote when you book
• We email you the day before your event with your chauffeur and dispatch details
• Your chauffeur will text or call the mobile number you provide when they arrive for pickup

Your phone number is shared with the chauffeur assigned to your trip for this purpose. We do not send automated marketing text messages, and we do not sell, rent, or share your mobile number with third parties for marketing purposes.

If you have opted in to receive marketing emails from us, you can unsubscribe at any time using the link in any such email.

5. Cookies, Tracking Technologies, and Advertising

Our Website may use cookies, tracking pixels, and similar technologies to analyze traffic, improve functionality, measure advertising effectiveness, and conduct retargeting or behavioral advertising. These technologies may be provided by third party platforms including analytics providers, advertising networks, and social media platforms.

You may manage cookie preferences through your browser settings or through a consent management tool where one is available on the Website.

6. Sale and Sharing of Personal Information

We do not sell your personal information in exchange for money.

California law defines a “sale” or “share” more broadly than an exchange for money. It includes disclosing personal information to advertising partners for cross context behavioral advertising, which can occur through advertising and analytics technologies on a website.

To opt out of the sharing of your personal information for cross context behavioral advertising, contact us using the details in Section 14, or use any “Do Not Sell or Share My Personal Information” link provided on the Website.

We do not knowingly sell or share the personal information of consumers under 16 years of age.

7. Disclosure of Personal Information

We may disclose personal information to trusted third parties that assist in operating our business, including:

• Our booking and reservation platform, Limo Anywhere
• Chauffeurs assigned to your trip, for the purpose of completing your reservation
• Affiliate transportation partners, where you have asked us to source a vehicle we do not operate
• Website hosting providers
• Payment processors
• Marketing and analytics vendors
• Information technology service providers
• Insurance providers and regulatory authorities, where required in connection with transportation services

We may also disclose personal information to comply with legal obligations, to enforce our agreements, or to protect the rights, safety, or property of the Company. All vendors are required to maintain appropriate safeguards.

8. Data Retention

We retain personal information only as long as reasonably necessary to fulfill business, contractual, legal, insurance, and compliance obligations. Once data is no longer required, it is securely deleted or anonymized.

9. Your Privacy Rights

Depending on your jurisdiction, you may have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of personal information
• Request disclosure of the categories of data we collect
• Opt out of certain data sharing practices
• Limit the use of sensitive personal information

To exercise your rights, contact us using the details in Section 14. We may verify your identity before processing a request. We will not discriminate against you for exercising any of these rights.

10. Artificial Intelligence and Automated Processing

We may use automation tools, artificial intelligence systems, or analytics platforms to improve operational efficiency, customer service, scheduling, marketing performance, or internal workflows. We do not use automated systems to make solely automated decisions that produce legal or similarly significant effects on individuals without human involvement.

11. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information. No transmission or storage system can be guaranteed to be completely secure.

12. Children and Minors

Our Website is not directed to children under 13 years of age, and we do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will delete it.

All reservations must be made by an individual who is at least 18 years of age. Minors may travel as passengers on a private charter when the reservation is made and accepted by a responsible adult who is at least 18 years of age, and that adult remains responsible for the conduct of all passengers for the duration of the charter.

13. Third-Party Links

Our Website may contain links to third party websites, including our booking platform. We are not responsible for their privacy practices or content. We encourage you to review the privacy policy of any third party service you use.

14. Contact Information

If you have questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact:

Temecula Limos

Website: temeculalimos.com

Email: info@gostryder.com

Phone: 951-676-2384

Address: 42429 Winchester Rd, Ste B, Temecula, CA 92590

Legal notices: Temecula Valley Transportation, Inc., 35505 Calle Nopal, Temecula, CA 92592

15. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Updates will be reflected by revising the “Last Updated” date above. Your continued use of the Website after changes are posted constitutes acceptance of the revised policy.